How can we help?

No. You can use BaseballFit as a guest, without making an account. As a guest, your training is stored only on your iPhone. It isn’t backed up and doesn’t show up on any other device, so if you delete the app or lose your phone, it’s gone for good.

A free account backs up your training and keeps it in sync across your devices. To make one, go to You tab → Settings (gear) → App Settings → Save to cloud and sign in with Apple, Google or email. Everything you logged as a guest comes with you.

You need to be 13 or older to make an account. For younger athletes, see Athletes under 13.

Usually this means you signed in a different way from last time. Signing in with Apple, with Google and with email can each lead to a separate account. This is most likely if you chose Hide My Email when signing in with Apple, because Apple then gives us a different email address.

1. Sign out. The Sign Out button is at the bottom of You tab → Settings (gear).
2. Sign back in the same way you did when you first made your account.
3. Stay on a good connection for a few seconds while your history downloads.

Still missing? Email us. Tell us the email address you think you used and roughly when you last saw your training.

Yes, as long as you’re signed in. Syncing is free. Your workouts, throwing log, profile and settings all sync on their own.

If you train without a connection, your changes are saved on your phone and upload once you’re back online. To see whether anything is still waiting to upload, go to You tab → Settings (gear) → App Settings → Cloud Sync. There’s a button there to try again.

Only if you allow it. BaseballFit can read your height, weight and date of birth from Apple Health to fill in your profile. It can also save your finished workouts to Health, so they count toward your Move ring.

You can turn either one off at any time. Open the iPhone Settings app and go to Health → Data Access & Devices → BaseballFit.

Our Privacy Policy has the full details.

Athletes under 13 can’t have their own account, so their training is stored only on their device. The training is adjusted for their age, including arm-stress limits, starting weights and throwing guidance.

A parent or guardian can set up Pro on the athlete’s device. Go to You tab → Settings (gear) → App Settings → Parent or guardian? Set up Pro. After a quick check that you’re an adult, you sign in with your own account. The subscription belongs to your account, not the athlete’s.

When the athlete turns 13, that same screen offers to move all of their training into an account of their own.

Free, with no time limit:

• The throwing log, your daily arm-stress score and advice on how hard to throw
• A basic workout plan that repeats the same workouts in order
• Throwing drills and pitch-count rest-day guidelines for your age
• Up to three workouts of your own, and opening workouts other people share with you
• The exercise library, workout logging, the calendar and milestones
• Syncing across devices, Apple Health, reminders and the home-screen widget

Pro adds a plan that adapts to you:

• Workouts built for your position and your season
• Lighter workouts around game days and when your arm needs a break
• Planned lighter weeks (deload weeks), plus swap and bonus workouts
• Throwing plans, and the 7:28 workload trend on the Throwing tab
• Progress charts, and Dugout, your team’s weekly lineup
• Unlimited workouts of your own, and sharing workouts with a link
• The warm-up library, pre-game routines, nutrition guide and calculators
• Extra color themes and app icons

Pro costs $9.99 a month or $79.99 a year in the US. New subscribers get a free trial. Before you confirm, the App Store shows you the price in your own currency.

Apple runs the subscription, so you cancel it through Apple:

1. Open the iPhone Settings app and tap your name.
2. Tap Subscriptions, then BaseballFit.
3. Tap Cancel Subscription.

You can also get there from inside the app: You tab → Settings (gear) → App Settings → Manage Subscription.

After you cancel, Pro keeps working until the end of the month or year you’ve paid for. Then you’re back on the free version, and all of your training stays.

On a free trial? Cancel at least 24 hours before it ends, or you’ll be charged.

1. Check that you’re signed in to the same BaseballFit account you subscribed with. If you’re not sure, see I signed in and my training is missing.
2. Go to You tab → Settings (gear) → App Settings → Restore Purchases. There’s also a Restore link on the upgrade screen.
3. Restore looks at the Apple ID signed in to the App Store on your phone. Make sure that’s the Apple ID you paid with.

Still not working? Email us with the date you subscribed. Forwarding Apple’s receipt email helps. Never send us your Apple ID password.

Yes. Pro works with Apple Family Sharing. Anyone in your Family Sharing group can open BaseballFit, sign in to their own account and tap Restore Purchases.

Apple takes all payments, so refunds come from Apple, not from us. You can ask for one at reportaproblem.apple.com.

If something went wrong in the app, please tell us too, so we can fix it.

1. Go to You tab → Settings (gear) and scroll to the bottom.
2. Tap Delete Account and confirm.
3. Sign in again when asked. This confirms it’s really you before anything is deleted.

This permanently deletes your account, your profile and settings, all of your workouts and throwing logs, any workouts you’ve shared, and your place on any Dugout team. If you signed in with Apple, we also ask Apple to disconnect BaseballFit from your Apple ID. You can’t undo this.

Deleting your account does not cancel your subscription, because Apple bills it, not us. Cancel it first. See How do I cancel?

As a guest, your training is stored only on your phone, so you can delete it there. Go to You tab → Settings (gear) → Reset App — Delete All Data. This erases everything and starts the app fresh. Deleting the app from your phone does the same thing.

Email support@baseballfit.app from the email address on your account and ask us to delete it. We’ll check that the account is yours, then let you know once it’s deleted. Our Privacy Policy explains what we keep and for how long.

Your plan is built from what you told the app: your goal, how many days a week you train, how long you want each workout to be, and what equipment you have. To change any of these, go to You tab → Settings (gear) → Workout Settings. Your plan updates to match.

On the free version, the same workouts repeat in order. With Pro, your plan also fits your position and your season, and each day’s workout takes into account your game days and how well your arm and body have recovered.

After three solid weeks of training, Pro gives you a lighter week, marked Deload Week. You do fewer sets, at about 85% of your usual weight. This is on purpose. An easier week gives your body time to recover, so you come back stronger. Don’t add weight to make up for it.

Pro also eases you back in after a break. If you’ve had 10 or more days off, your first two workouts back are marked Building Back and have fewer sets.

Go to Library tab → Saved Workouts, tap a workout to open it, then tap Share. You can also share a workout from its preview screen, or when you finish it. You get a link and a share code to send to a teammate.

Sharing a workout needs Pro, an account, and for you to be 13 or older. Opening a shared workout is free: tap the link on an iPhone with BaseballFit installed, then save the workout to your library or start it right away.

A share link works for 30 days. If it has run out, ask for a new one.

Open the calendar from the top of the Home screen, then press and hold a date to mark it as a game day.

In the days before a game, your throwing advice gets lighter. With Pro, your workouts get lighter too, and on game day you get a warm-up you can do at the field.

Stop throwing and training, and see a doctor, athletic trainer or physical therapist. Don’t train through pain.

BaseballFit is a training tool, not medical advice, and we can’t give advice about an injury by email. When you’re cleared to train again, log the days you missed as rest days, so your plan and arm-stress score know you took a break.

On the Throwing tab, tap Log today’s throwing and pick what you did:

• No Throwing – you didn’t throw a baseball today.
• Light – easy catch, without full effort.
• Full Intent – a full practice or game, with some throws at full effort.
• Max Effort – practice plus a bullpen, or pitching several innings.

If you pitched, add your pitch count. You can also say how your arm felt before and after, and add notes.

Forgot a day? Tap that day’s bar in the Last 7 Days chart to log it or change it. Swipe the chart to go back up to four weeks. Your full history is under View throwing log, at the top of the tab.

Logging is free for everyone, and works as a guest.

Arm stress is a score from 0 to 100 that shows how hard your arm has worked over the last seven days. BaseballFit works it out from your throwing log, and uses it to tell you how hard you can throw today. It’s free for everyone.

Log your throwing every day on the Throwing tab, including the days you don’t throw. Log practices, games and bullpens too, not just the sessions BaseballFit gives you. The score is only as accurate as your log, so a missing day makes your arm look fresher than it is.

It compares how much you’ve thrown this week with your usual amount over the last four weeks. A week well above your usual is when arms get hurt, so when that happens your throwing advice is turned down a notch.

The trend needs about four weeks of logging before it shows a number. Seeing the trend card needs Pro, but the turned-down advice applies to everyone.

Throwing plans are 4- to 8-week programs that tell you what to throw each session: how many throws, how far, and how hard. There are plans for building up your arm, arm strength, velocity, distance, command and a preseason ramp. They’re part of Pro.

1. On the Throwing tab, tap Throwing plans and choose one.
2. Read the short safety page. You only see it once.
3. On a throwing day, open the session and follow it.
4. When you’re done, log it. The plan moves on to the next session only after you log the last one.

The plan doesn’t follow the calendar. If you miss a day, nothing is skipped: your next session waits for you. From the plan screen you can also pause the plan, undo a session you marked by mistake, choose a different plan, or leave it.

Plans start at age 10. Some are for ages 13 and up, and the Preseason Ramp is for 15 and up. Most plans are written for the offseason, because they add a lot of throwing on top of practice and games. If a plan doesn’t suit the season you set in Workout Settings, the app warns you before you start.

Long-toss distances in a plan are scaled from the easy long toss distance in your profile. To change it, go to You tab → Settings (gear) → Profile Settings → Easy long toss.

Enter the distance you reach when you’re throwing relaxed, not your best-ever throw. If the number is too high, every session asks more of your arm than it says. Update it whenever it changes.

Short throws (60 feet and under) and distances on the field, like home to second, don’t change. Neither does the number of throws.

On the Throwing tab, tap Pitching rest days. It shows the daily pitch limit for your age and how many days of rest you need after each pitch count. These come from the USA Baseball and MLB Pitch Smart guidelines.

Your league’s rules come first if they’re stricter. The guidelines are free for everyone.

Yes. When you log a Full Intent or Max Effort day, tap Got a velo reading? Save & add it to add a radar reading. You can also add other numbers, like exit velo, 60-yard time or pop time, under Performance Metrics on the You tab.

These numbers are only for you to track. They don’t change your plan or your arm-stress score.

Dugout is your team’s training week, ranked. Each week, everyone on the team gets a score, and on Monday the top of the lineup is named the winner.

To use Dugout you need Pro, an account, and to be 13 or older. Open the Dugout tab and either start a Dugout and share its invite, or tap Join with a code and enter the code a teammate sent you. Tapping an invite link does the same thing. You can be on one team at a time.

Your teammates see your first name and your weekly score. They don’t see your workouts, your throwing log or how your arm feels.

The score is out of 100. Half comes from doing the workouts your own plan gave you that week. The other half comes from logging your throwing each day, including the days you log No Throwing.

Because everyone is scored against their own plan, an athlete who trains three days a week can score just as well as one who trains six. Rest days your plan called for never count against you, and neither do recovery days.

If you join partway through a week, days before you joined can only help your score, never hurt it.

On the Dugout tab, tap Team. From there:

• Leave the team with Leave Dugout. To rejoin later you need a new invite.
• Remove someone (team admins only) by tapping their name. They come off the roster at the end of the week, so nobody can be dropped partway through.
• Report a teammate or the team name by tapping their name and choosing Report. Our team reviews every report. Nothing happens to the athlete automatically.

If your Pro ends, the lineup closes to you, but you stay on the team. Restart Pro to see it again.

Go to You tab → Settings (gear) → App Settings → Notifications. Under What we send, turn each kind on or off, including daily training, the throwing log, your throwing plan, the streak saver and the rest timer. Under When we send, pick your own times, or leave them on automatic, which follows when you usually train and throw.

Not getting any reminders? Check that notifications are allowed for BaseballFit in the iPhone Settings app, under Notifications → BaseballFit.

The widget shows your arm-stress status on your home screen. On the Throwing tab, tap Add the arm status widget to your home screen for step-by-step help. Or press and hold an empty spot on your home screen, tap Edit, then Add Widget, and search for BaseballFit.

The widget is free for everyone.

The fastest way is from inside the app. Go to You tab → Settings (gear) → Request Support. Your report includes your app version and any recent error messages, which helps us find the problem. You can also add a screenshot from your camera roll.

Or email support@baseballfit.app. Tell us your iPhone model, your iOS version and what you were doing when the problem happened.

Not yet. For now, BaseballFit is only on iPhone. Join the Android waitlist and we’ll email you when it’s ready.